Options for fixing Your Computer Problems?

Do it yourself
Call a Friend or relative
Disconnect your system, Lug it into a repair depot, wait a week, pick it up and pay for it, lug it home and hook it up again, and hope it's fixed

- OR -

Call MICROBYTE TEKSOLUTIONS 771-8930

SAME DAY ON SITE REPAIR

Why is MicroByte TekSolutions Different?

We only have one technical employee (Ric Jackson) so you are guaranteed to get personal service by the same technician every time. Our calls are routed through our cell phone on the MTS network, and the cell phone is on for all business hours, Monday through Saturday from 10am through 9PM. I generally answer the phone personally, but if I am crawling under a clients desk, or driving from one site to another, or otherwise occupied and can't answer the phone, I have basic voice mail. There are no extra buttons to push, just leave a message, clearly stating your name, your callback number, and a brief explanation of your problem, and I will call you back within 4 hours to arrange an On Site Appointment. Since you are inconvenienced by talking to voicemail instead of me, I will give you a 10% discount off the labour portion of the service call.

How long is a typical call?

Two Hours or Less. Some problems can be a real nightmare, and for those problems we quote a set fee and remove the system to our lab for repair. Those calls have a turnaround of 24 hours.

What Types of Problems Can We Fix On Site?

Infection removal 9 OUT OF 10 COMPUTERS ARE INFECTED WITH SPYWARE!
Is your computer running slower than normal? Are you always getting to the Internet site you expect to get? Are you bothered by annoying pop-ups? There is a good chance your system is infected.
Component Replacement Can you no longer read or burn optical disks? Do you want to upgrade your video card? Maybe add another device? Call us for new and replacement parts with a guaranteed, low cost, installed price.
System Cleaning Dust is everywhere, no matter how well you clean. Many people are allergic to dust and so is your computer. Dust acts as a conductor of static electricity increasing the chances of unintentional shock damaging your computers components. It also acts as an insulator increasing the heat inside your system and reducing it's life and speed potential. We disassemble your system, remove the dust from all components, fans, etc. replace fans where required, make sure your systems ventilation is optimal for cooling, and reassemble it.
System Tuning

Installing/Uninstalling programs, writing letters, sending and receiving emails, accessing the Internet, almost everything you do on your computer creates temporary files in one storage location or another. It also creates junk entries in your System Registry. If the file is on your system, your computer is accountable for it. Unnecessary Temporary Files will slow down your system. We will remove these files and provide you with tools and instructions on how to do it yourself in the future to help your system run at better efficiency.

Data Recovery Turn your computer on and see the message "Insert system disk and press any key to continue" DON'T PANIC. We can help. Chances are excellent that your data can be recovered. You may need a new hard drive and your system will definitely have to be recovered, but your data is probably safe as long as you don't keep trying to boot the system.
Data Transfer Have you bought a new computer and wondered how to get the data files off your old system? We have the tools and the experience to move your files from your old system to your new system, very quickly and at low cost.
System Preparation When you buy a new computer from the store or mail order you have to unpack it yourself and finish the installation. This includes the operating system, all the updates, drivers for components and chipset's, and for peripherals like monitors and printers. It also includes utilities like Java, and applications like anti virus. Not everyone is comfortable doing this, or knows the proper sites to access the latest downloads. We have the experience and the knowledge to perform these tasks for you. We can even incorporate the transfer of data from your old system to your new one to save time and money.
System Reinstall

When your system quits working or requires a new hard drive, the only option is a System Reinstall. If possible or desired we start by saving your data, followed by reformatting your hard drive, installation of the operating system, the drivers, the updates, etc. For a detailed list click here.

Software Installation

Have you bought a new application and can't figure out how to install it? We will come and do it for you, at a small cost, and train you to do it in the future if you want.

Call MicroByte TekSolutions for

SAME DAY ON SITE SERVICE

"(204) 771-8930"

Copyright © 1998-2008, MicroByte TekSolutions. All Rights Reserved.